Return & Refund Policy
Return & Refund Policy
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Merchandise Returns
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Returns are accepted on merchandise only, within 30 days of the original purchase date.
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To qualify, products must be unopened and in their original packaging.
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Return postage is the responsibility of the purchaser.
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Once we receive and inspect the returned item for defects, a comparable product of equal size, quality, and price will be shipped to you at no additional cost.
Non-Refundable Items
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All gift certificates (physical and eGift) are non-refundable and cannot be exchanged for cash or merchandise.
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How to Initiate a Return
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Please contact us at info@cntmassagetherapy.com before sending your return, so we can assist you with the proper procedure.
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Additional Information
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Returns that do not meet the above criteria may not be accepted.
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Returns that do meet the above criteria will be giving a mailing address for the returned product.